StockDerm Shipping Policy

Company Name: StockDerm
Email: info@stockderm.com
Phone: +91 95179 01555
Business Address: <a href="https://maps.app.goo.gl/ugkADnXkg8kA1EAb8" target="_blank" rel="noopener">123, Ekta Market, Burail, Sector 45, Chandigarh, 160047
Business Hours: 9 AM – 5 PM EST (Monday–Friday)
Response Time: We aim to respond within 24 business hours .

At StockDerm, we are committed to providing fast, reliable, and secure shipping to ensure your skincare products arrive promptly and in perfect condition. Below is all the essential information regarding our shipping services.

Shipping Options

We offer Economy Shipping with delivery within 10 to 20 business days at a cost of £9.99 per product.

Order Processing Time

All orders are processed within 1–2 business days, excluding weekends and holidays. Orders placed after 2 PM EST will be processed on the next business day. Once your order ships, you will receive an email confirmation with tracking details.

International Shipping

Currently, we only ship within the UK. However, we plan to expand to other countries in the future.

Lost or Damaged Items

We take great care in packaging your order. If your package is lost or arrives damaged, please contact us within 7 days of delivery at support@stockderm.com with your order number and photos of the issue. Depending on the case, you may be eligible for a replacement, refund, or store credit.